• Contacts for Complaints and Discipline

  • ESA


    Last Updated: August 26, 2022

    For ESA's Complaint Policy, visit their website here.

    Ministry of Labour, Immigration, Training and Skills Development - Health and Safety

    To report unsafe working conditions, call MLTSD`s Health and Safety contact centre at 1-877-202-0008 (Hearing Imparied TTY: 1-855-653-9260).

    The contact centre hours for general inquires, and for reporting non-urgent health and safety concerns are from 8:30-5:00 p.m. The same number can be called at any time of the day or night to report critical injuries, fatalities or work refusals. 

    Hearing Imparied TTY: 1-855-653-9260

    MOL - Employment Standards

    To inquire about employee and employer rights and responsibilities, contact MOL's Employment Standards by calling 1-800-531-5551 (Hearing Impaired TTY: 1-866-567-8893).

    Hearing Impaired TTY: 1-866-567-8893
    Email at webes@ontario.ca 

    Canadian Anti-Fraud Centre (CAFC)

    The Canadian Anti-Fraud Centre (CAFC) is the central agency in Canada that collects information and criminal intelligence on such matters as mass marketing fraud (e.g., telemarketing), advance fee fraud (e.g., West African letters), Internet fraud and identification theft complaints. More information can be found by visiting their website.

    Competition Bureau

    The Bureau has a fraud prevention section on its website that is currently being updated, which includes more information on the Bureau’s role in raising awareness. The new fraud section should be up by the end of next week but here is some of the information on reporting, among other things, you will find:

    • Chaired by the Competition Bureau, the Fraud Prevention Forum is a concerned group of more than 80 private sector firms, consumer and volunteer groups, government agencies and law enforcement organizations, who are committed to fighting fraud aimed at consumers and businesses. Through its partners, the Forum works to prevent Canadians from becoming victims of fraud by educating them on how to recognize, reject and report it.
    • Fraudulent or suspicious activity can be reported to the Canadian Anti-Fraud Centre, through its website at www.antifraudcentre.ca, or by telephone at 1-888-495-8501.
    • Report instances of misleading or deceptive marketing practices to the Competition Bureau using the online complaint form or by telephone at 1-800-348-5358. If you are a victim of fraud, let your local police force know.