Bob Arbuckle retires from Nedco after 48 years’ Service


After a very successful and loyal career with Nedco Ontario which started on June 23 1969, Bob will retire on July 4, 2017.

Bob held various management positions, most notably as Marketing Manager from 1990 until 2010, and helped guide Nedco through this very successful period. For the last seven years, he has held the position of Director of Energy Services and took great advantage of the opportunities emerging in this growing market.


Alectra Raises More Than $126,000 for Cancer Research

Team Alectra journeyed over 200 kilometres from Toronto to Niagara Falls, raising over $126,000 in support of The Princess Margaret Cancer Centre.

Mississauga, ON – A team of 41 Alectra employees cycled for two days in the annual Enbridge® Ride to Conquer Cancer® on June 10 and 11, travelling more than 200 kilometres between Toronto and Niagara Falls. Together, the Alectra team contributed over $126,000 to the $20.5 million total that 5,000 riders raised in support of Princess Margaret Cancer Centre.


Congratulations to the Winners of OEL's Essex Chapter Robert Hardy Memorial Golf Tournament

The Essex Chapter would like to congratulate Dave Arsenault, Mike Beneteau, Stan Hayes, and John Quenneville for winning this year's golf tournament, held on June 1, 2017 at the Kingsville Golf & Country Club.


Electrician Recognized for Co-Op Program

Mike Norris, Kingston Whig-Standard

Thompson Electric of Seeley’s Bay has been recognized for providing training to co-op students from the Algonquin and Lakeshore Catholic District School Board.

The Ontario Youth Apprenticeship Program Champion Award was presented to company president Jason Thompson at a ceremony Monday night at the Renaissance Event Venue. The awards ceremony wrapped up the annual OYAP conference, which was held in Kingston this year.

“It’s always great to be recognized, especially when you get it from the school boards,” Thompson said. “It’s a benefit for us as an employer and provides job opportunities in the trades and construction trades.”

According to OYAP, the award “celebrates and recognizes the contributions to OYAP; promoting the investment of the skilled trades, sharing best practices and mentoring our youth.”

Thompson Electric was nominated by Jim Johnston, an OYAP co-ordinator with the Algonquin and Lakeshore board.

“When I read the criteria [for the award], their name jumped off the page,” Johnston said. “Jason is a very strong supporter of the Ontario apprenticeship system. I can’t say enough good things about him. They provide placement and counsel about the profession and come to events and speak about a possible career [as an electrician].

“They have a philosophy of wanting to give back to the educational community.”

Six of Thompson’s 25 full-time employees are graduates of the OYAP program, which is for students in grades 11 and 12.

“They’re either completing or near completing their apprenticeship to become a licensed journeyman [electrician],” Thompson, whose grandfather founded the company in the late 1940s, said.

Thompson said 25 to 30 co-op students from the Algonquin and Lakeshore, Limestone District and Upper Canada school boards have worked with the company during the past 10 years.

“We see it as being a successful program. It’s a great thing to be a part of,” he said. “Most of the kids are very appreciative of the program. It’s difficult to get into the electrical trade. The kids are usually quite driven; they want to make their mark.”

Johnston is grateful for Thompson’s involvement in the program.

“Electrical apprenticeships are tough to get into,” Johnston said. “The hardest part of getting an apprenticeship is finding an employer willing to provide training.”

Source: The Whig, Electrician recognized for co-op program (Mike Norris) May 29, 2017



Alectra awarded for Customer Information System implementation 

"CS Week" organization recognizes utility’s excellence in CIS implementation 

Photo courtesy of Alectra Inc.
From left to right: Linas Medelis, Vice President Customer Service, Alectra Utilities; Rod Litke, Chief Executive Officer, CS Week.

Alectra Utilities was recognized by CS Week for the best implementation of a customer information system (CIS) by one of its legacy utilities.

Alectra Utilities, recently created following the merger of four Ontario electricity distribution companies, was presented with the CS Week 2017 Expanding Excellence Award, which honors outstanding contributions and innovation in utility customer service in four award categories, including best CIS implementation for a large utility.

Alectra’s legacy utility, PowerStream, in May 2015 replaced its over 30-year-old customer information system with Oracle Customer Care and Billing (CC&B) in an effort to better serve customers residing or operating a business in York Region and Simcoe County.

The implementation of the CC&B system was a major project for Alectra’s legacy utility, which involved integration with over 22 interfaces to support the company's business operations. The three year project was staffed with 42 full time project employees in addition to the on-going support of the operational organization.

Using lessons learned, Alectra has now begun the consolidation of its four legacy CIS systems onto a common CC&B platform across its broader service territory. A new dedicated project team has been established to achieve this goal.

"The team demonstrated a proactive approach to project management in our initial conversion to CC&B and it will be this strength that we expect will contribute to our success going forward," said Eileen Campbell, VP, Customer Service for Alectra with project co-leads Linas Medelis, Director, Customer Service Excellence and William Schmidt, VP, Information Technology. "We share this honour with our vendors as well as our dedicated staff who remain customer-focused in everything that they do."

All North American utility companies including gas, electric, water, wastewater, sanitation and retail electric/gas were eligible to participate in the Expanding Excellence Awards program. Nominated projects were evaluated based upon budget adherence, schedule adherence, operational efficiency after go-live, innovation, and improved service levels.



Westburne Welcomes New Marketing and eCommerce Specialists 

Westburne is excited to announce that we Ndiora Diop and Taylor Thiessen have joined Westburne Canada’s Marketing Team.

Ndiora (Ndy) Diop joins Westburne as a National eCommerce Specialist. She will be responsible for leading marketing activities to further drive web adoption and sales. Ndy will be based in Montreal.

Taylor Thiessen has taken on the role of Marketing Specialist - West Division. In this role he will be the single point of contact for all marketing programs in the West division. Taylor will be based in Calgary.

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